Congratulations to The City of Irving, Texas on recently winning the 2012 Malcolm Balridge National Quality Award!
According to the National Institute of Standards and Technology, The Malcolm Balridge National Quality Award is the highest level of performance excellence recognition an organization can receive in the United States.
Irving City Manager Tommy Gonzalez has been a Member of La Cima Club in Irving for more than six years and has been on the Board of Governors for two years.
Originally from West Texas, Tommy brought more than 20 years of managing experience to The City of Irving when he started working there six years ago.
What clinched the prestigious award was the total transformation of both the quality of life in the city and the way it was run. Incredibly, in just a few short years, Irving reached a plateau that the vast majority of cities never reach.
According to the NIST, the City of Irving is one of five cities in Texas and 89 cities nationwide that holds an AAA rating from both Standard and Poor’s and Moody’s. In addition, Irving has maintained these ratings continuously since 2007, throughout the worst recession in our nation’s history.
In a survey that rated many key service departments, including the police, code enforcement, libraries and recreation, the number of city residents who rated the city as ‘good’ or ‘excellent’ has increased by double digits since 2006.
The rating for overall quality of service in the city of Irving is 74%. This is significantly higher than the rating for the state of Texas (46%), and almost double the rating for the United States Government (38%).
Additionally, the city’s crime rate dropped considerably during the past six years. According to the NIST, overall crime per 1,000 city residents has decreased a noticeable 35.5% since 2006.
“[The application process] was a very rigorous review of our operations, things we've been working on for the last six years,” said Tommy. “These kinds of things do not make [Irving] recession-proof but they do show that these are sound practices.”
Winning the award goes to show how hard work and dedication behind the scenes can really begin to show in the the long run.
Instead of just making these changes into goals, Tommy and the rest of his dedicated staff made them into a reality.
Congratulations and keep up the good work!
Last Friday, August 24, 2012, La Cima Club in Irving, Texas participated in the sixth annual ClubCorp Charity Classic with “A Night in Tuscany”, a fun-filled philanthropic night of auctions and wine-tasting that raised more than $40,000 for three different charities.
Twenty-six floors above the historic Mustangs of Las Colinas, with a stunning panoramic view of the Dallas-Fort Worth metroplex, La Cima Club was bustling during the event, which was open to the public and welcomed more than 300 attendees.
“We’re thrilled to be able to open our club to the community during this exciting event,” said Mike Goff, general manager at the Club. “It is an honor to be a part of this ClubCorp tradition.”
After the elevator doors opened, attendees were given a passport to fill with stamps from the six tasting stations. Each station had two Italian wines from different regions, one red and one white, and once your passport was filled, your name was entered into a raffle.
According to Lauren Waddell, member relations director for La Cima, the chefs who prepared the hor d’oeuvres were given the wines in advance and paired them with the various dishes to be served that evening, such as flat-breads, seafood and cheeses.
Another element of the event was the silent and live auction, which Waddell said was extremely successful and competitive, with a very animated auctioneer and participants outbidding each other up until the very last second. Included in the items up for auction were all-inclusive trips to resorts and vacation destinations.
But it wasn't all wine and vacations, gourmet cake, a sweet addition to the tasting, was also up for auction. Nothing Bundt Cakes, a bakery with locations nationwide was at the event, letting attendees taste their cakes and donating a year of monthly cakes as an item for the auction.
As part of ClubCorp’s Charity Classic, the money raised during the event was donated to three charities: the Muscular Dystrophy Association’s Augie’s Quest, ClubCorp’s Employee Partners Care Foundation and the local charity SpiritHorse Therapeutic Riding Center.
SpiritHorse, out of Corinth, Texas, is the only center in the nation providing free private horseback-riding therapy to hundreds of people in need, namely those diagnosed with autism. However, their services, which make an impacting difference in the lives of over 400 families weekly, depend solely on donations like the ones made by "A Night in Tuscany" attendees.
Since its inception in 2007, ClubCorp’s Charity Classic has raised close to $8 million for multiple charities. This year’s Charity Classic combines the efforts of more than 125 of our golf, country, business and sports clubs nationwide for a wonderful variety of philanthropic events like “A Night in Tuscany”.