Congratulations to The City of Irving, Texas on recently winning the 2012 Malcolm Balridge National Quality Award!
According to the National Institute of Standards and Technology, The Malcolm Balridge National Quality Award is the highest level of performance excellence recognition an organization can receive in the United States.
Irving City Manager Tommy Gonzalez has been a Member of La Cima Club in Irving for more than six years and has been on the Board of Governors for two years.
Originally from West Texas, Tommy brought more than 20 years of managing experience to The City of Irving when he started working there six years ago.
What clinched the prestigious award was the total transformation of both the quality of life in the city and the way it was run. Incredibly, in just a few short years, Irving reached a plateau that the vast majority of cities never reach.
According to the NIST, the City of Irving is one of five cities in Texas and 89 cities nationwide that holds an AAA rating from both Standard and Poor’s and Moody’s. In addition, Irving has maintained these ratings continuously since 2007, throughout the worst recession in our nation’s history.
In a survey that rated many key service departments, including the police, code enforcement, libraries and recreation, the number of city residents who rated the city as ‘good’ or ‘excellent’ has increased by double digits since 2006.
The rating for overall quality of service in the city of Irving is 74%. This is significantly higher than the rating for the state of Texas (46%), and almost double the rating for the United States Government (38%).
Additionally, the city’s crime rate dropped considerably during the past six years. According to the NIST, overall crime per 1,000 city residents has decreased a noticeable 35.5% since 2006.
“[The application process] was a very rigorous review of our operations, things we've been working on for the last six years,” said Tommy. “These kinds of things do not make [Irving] recession-proof but they do show that these are sound practices.”
Winning the award goes to show how hard work and dedication behind the scenes can really begin to show in the the long run.
Instead of just making these changes into goals, Tommy and the rest of his dedicated staff made them into a reality.
Congratulations and keep up the good work!
There are many sad and heartbreaking stories from the recent storm, Hurricane Sandy. However, it’s during crises that unlikely heroes emerge and hard work and determination have a chance to shine, which was the case for two of our Clubs on Long Island, N.Y.
When the news broke about the hurricane, the staff at Wind Watch Golf and Country Club in Hauppauge, N.Y., watched nervously as the storm grew larger and closer, bracing themselves for the unexpected and the worst.
The Club had two weddings scheduled for an upcoming weekend, November 2-3, 2012, and both wedding parties were becoming understandably frantic when the news showed that the storm was headed straight for the Club.
As predicted, Wind Watch lost power during the storm and although the staff were dealing with loss of power to their own personal homes, they were still able to keep up communication with the two wedding parties via their cell phones.
Nearby, in Commack, N.Y., the Hamlet Golf and Country Club had both power and Friday night open, so they offered to help host the wedding. The couple was extremely grateful, accepted the offer and luckily were able to contact all their guests in time for the wedding to go almost exactly as planned.
On a time crunch, Kim Hint, Wind Watch Private Events Director, went over to Hamlet to sit down and hatch a plan with their General Manager and Private Events Director.
They invited the bride and groom to tour the facility and, together with them, made plans to make the Hamlet wedding as identical to the originally-planned one as possible, with Wind Watch food, liquor and staff being transported to Hamlet.
The wedding went well and even although the vast majority of the guests were dealing with damage and power loss, almost the entire guest list was able to attend the wedding.
The second wedding was scheduled for Saturday, which was already booked at Hamlet. Kim Hint and the rest of the Wind Watch staff waited and watched nervously, hoping for power to be restored to the Club in time.
Which it did. Limited power was restored just in time to host Saturday’s wedding and, even with limited power, the staff were able to fulfill the entire menu and give the couple their perfect day amidst the chaos.
Thank you to the wonderful staff at both Wind Watch and Hamlet for keeping up with the ClubCorp tradition of always, even amidst a hurricane, providing magical moments and memories to both Members and non-Members alike.
It's been said that it's lucky to get married in the rain because a wet knot is harder to untie, so best of luck to the happy couples!
Name: Jim Gelzheiser
Residing Club: Rivers Club in Pittsburgh, Pa.
Background and Career Highlights: Jim graduated from the Pittsburgh Chefs and Cooks Association Culinary Apprenticeship Program and worked as a banquet chef and executive sous chef for nine years at Nemacolin Woodlands Resort and Spa. He assisted Executive Chef Todd Rogers at a James Beard Dinner in New York City and won first place in an ice-carving contest. He's received the ClubCorp Superstar award and this November marks his 15-year anniversary with the company.
Other than your chef knife, what is your favorite kitchen tool?: "A truffle slicer"
What had the greatest influence on your culinary career?: "Working under excellent chefs and learning from great culinary instructors during my apprenticeship. Additionally, participating in a Dale Carnegie leadership course opened my eyes to the importance of having great people skills."
What is your single favorite ingredient to cook with?: "Fresh ginger. I love the aroma, and it’s not over-used so I am always excited when I need it."
What is something about you few people know?: "My wife Shelli and I just celebrated our 25-year wedding anniversary."
What is one thing that can always be found in your home refrigerator?: "Mirepoix made with celery, carrot and onion."
If you could cook dinner for anyone, past, present or future, who would it be?: "My grandparents. Nothing would be better than having the opportunity to prepare a dinner for them at Rivers Club."
What is your Walter Mitty fantasy?: "Being a drummer for “The Black Keys”"
What character traits/qualifications/skills makes a good chef?: "A relentless pursuit of excellence, a tremendous work ethic and a great sense of taste. Also, the ability to play well with others, have fun, listen, learn and apply techniques."
What do you like most about working at the Club?: "Trying to live up to the reputation of the Rivers Club kitchen. The fact that everyday, I’m able to work in the same kitchen where great Pittsburgh Chefs practiced for the Culinary Olympics in the 1980s, provides a tremendous sense of pride for me."
What do you see as the next big trend in food?: "Global-infused comfort food."
Head golf professionals at three of ClubCorp’s Hilton Head, S.C. clubs competed in a golf marathon on November 7, 2012, playing as many holes as possible to support The First Tee.
Play began at 7:30 a.m. for Chip Pellerin, head golf pro at The Country Club of Hilton Head; Lance Buntin, head golf pro at The Golf Club at Indigo Run; Jeremy Steiner, head golf pro at Golden Bear Golf Club and Dan Riker, general manager of The Golf Club at Indigo Run and Golden Bear Golf Club. By the time they decided to break for lunch, the group had already completed 72 holes in under 5 hours!
The team accepted pledges and donations for every hole they played throughout the day. And although the golf marathon concluded that day, the pros plan to continue their campaign at their respective Clubs.
“Golf has a long history of giving back and we are proud to be a part of the impact of The First Tee,” said Pellerin. “The movement is spreading across the nation and young people truly benefit from the training and core values they receive. As golf professionals we are showing our support by raising awareness through this and other initiatives at our Clubs and in the community.”
Since its inception in 1997, The First Tee has been able to impact more than 6.5 million young people through a network that boasts 194 chapters offering programs at more than 700 golf facilities, 4,800 elementary schools and 120 U.S. military installations. Through 2017, The First Tee’s goal is to reach 10 million additional young people and grow the network to 1,200 golf facilities, 10,000 elementary schools and 350 other youth-serving locations. Programs such as the golf marathon in Hilton Head, will help make this goal a reality.
The amount raised is still being tabulated since the generous donations are still coming in to all the Clubs. Thank you to all who participated!
Like many couples, Jennifer and Ben were college sweethearts while they attended the University of North Carolina at Chapel Hill.
Years later, they were happily married at our very own Carolina Club on the sixth anniversary of their first date.
Southern Bride & Groom Magazine heard the story and featured it in their Real Weddings feature. Check out the link to the story and beautiful wedding photography below!
Just one of our many ideal and award-winning wedding venues, the Carolina Club in Chapel Hill, N.C. was able to provide the perfect backdrop for their perfect day.
Thanks Southern Bride & Groom for featuring us!
Name: Matthew Crum
Residing Club: River Creek Club in Leesbug, Va.
I attended culinary school in Pittsburgh, Pa. before working for small luxury hotels in the Northeast. I joined ClubCorp at Treesdale Country Club in Gibsonia, Pa. before moving to Virginia to help open River Creek Club. There, I started out as a Sous Chef before being promoted to Executive Chef in 2007.
Other than your chef knife, what is your favorite kitchen tool?: The Club’s Rational Combi Oven. It’s a game changer!
Who had the greatest influence on your culinary career?: My high school art teacher, Mr. Johnson. He taught me about focal points and how the human eye looks at things. I still use his advice about drawing and painting everyday, I just apply it when it comes to plates and platters.
What is your single favorite ingredient to cook with?: Fennel Pollen
What is something about you few people know?: I hand-make custom hardwood furniture in my garage...it’s a great stress reliever for me.
What is the the one thing that can always be found in your home refrigerator?: Pickles, from my family's recipe from Germany.
If you could cook dinner for anyone past, present or future, who would it be?: Matt Trolson, our former Food and Beverage director who passed away in early March of this year. He was a great friend and I think of him almost every day.
What is your Walter Mitty fantasy?: To make artisan cheeses for a living.
What character traits/qualifications/skills makes a good chef?: I don’t take things too seriously. I tell my staff it’s not food or drink that we sell, it’s an experience that we provide our Members.
What do you like most about working at the Club?: The six minute car ride to and from work...Gas is expensive!
What do you see as the next big trend in food?: I really don’t know, that’s a good question. I keep seeing food that reminds me of my childhood, but that has an adult twist to it.
Knock three times and tell ‘em Joe sent ya!
Attendees at the 2012 Charity Classic at The Greenspoint Club in Houston on October 20 were whisked back to the glamorous 1920s, for a night of fine dining, dancing and entertainment to benefit three separate charities.
A night of surprises awaited everyone at Greenspoint, which was completely transformed into a wonderland. Attendees arrived dressed in Roaring Twenties garb and the Clubhouse was covered in huge white feather plumes, gold lamé draping and crystal beads.
The night began with a cocktail reception in the Cotton Club, before everyone proceeded into the 21 Club for a delectable, gourmet four-course dinner. The night was going very well until the joint was raided by the 'police', which naturally forced everyone into the gym, magically transformed for the night into a speakeasy. Then the party really began!
The event continued far into the night as the ladies and gentlemen placed bids in the auction, played games and gambled in the casino, listened to live music and sipped on bathtub gin and other decade favorites. The event was held in honor of Dan McIntyre, former ClubCorp executive for 24 years and a two-time cancer survivor, and his choice for the event’s third charity was Golfers Against Cancer.
Around 160 people came to the event, which ended up being a beautiful evening full of fun and philanthropy, raising over $100,000.
Just like all ClubCorp Charity Classic events, the proceeds raised that evening went to three wonderful charities, MDA’s Augie’s Quest, the Employee Partner Care Foundation and one local charity.
For Greenspoint, that local charity was Golfers Against Cancer. A very worthy cause, Golfers Against Cancer has raised and donated over $22 million for cancer research since its’ inception in the summer of 1997 in Kingwood, Texas.
The event was made possible by the Club's Charity Committee, which is a joint effort of the Club's Social Committee and their Board of Governors.
Thank you and congratulations to all the organizers and attendees who made the night such a success!
Do you love the feeling of being behind the wheel?
Imagine test-driving both the 2013 Porsche 911 and the 2013 Porsche Boxster on a scenic hour-long joy ride through Johns Creek, Georgia or Frisco, Texas.
People can tell you how well luxury sports cars handle being daily drivers, but getting behind the wheel of one and trying it out for yourself is the only way you can truly appreciate it.
The day-long events at The Country Club of the South and Stonebriar Country Club were very successful and completely complimentary to Members.
Each lucky driver was given an intro to the cars before they went on their test-drive, switching cars halfway so everyone was able to try out both of the driving machines.
Porsche and the Clubs were able to offer a significant number of spots to the Members, and the events were a complete success.
This was just one of the many unique and special offers made available through ClubCorp. Be sure to stay tuned for more!
Live from Los Angeles!
Professional golfer and international household name, Tiger Woods, visited our very own beautiful Braemar Country Club in Los Angeles, Calif. on Friday afternoon to do an interview with CNBC.
Watch the video here:
Having trouble finding something to do for Halloween? Whatever your age or desired level of scariness, our Clubs have the perfect event for you!
- Murder Mystery Dinner, October 30, at The Capital City Club
- Kids Halloween Party, October 24, at Summit Club, Birmingham
- “Come as you aren’t” Monster Mash, October 31, at Anthem Country Club
- Halloween Town, October 26; and Family Halloween Party, October 24, at Seville Golf and Country Club
- Graveyard Member Mixer and Costume Contest, October 26, at Aliso Viejo Country Club
- Kids Monster Bash, October 23; and Tween Fright Night, October 25, at Braemar Country Club
- Kids Halloween Party, October 26, at Canyon Crest Country Club
- Halloween Bash, October 25, at Center Club (Costa Mesa)
- Murder Mystery Dinner, October 26, at City Club on Bunker Hill
- Halloween Haunted House, October 26, at Coto de Caza Golf and Racquet Club
- Costume Party, October 26, at Crow Canyon Country Club
- Halloween on the Green, October 31, at Desert Falls Country Club
- Kids Halloween Party, October 26; and GBLGA Halloween Tournament, October 30, at Granite Bay Golf Club
- Monster Mash, October 30, at Mission Hills Country Club
- Haunted Clubhouse, October 27, at Morgan Run Club and Resort
- Family Halloween Bash, October 26, at Porter Valley Country Club
- Halloween Party, October 26, at Shadowridge Golf Club
- Halloween Spooktacular Mixer, October 24, at Silicon Valley Capital Club
- Family Halloween Party, October 26, at Spring Valley Lake Country Club
- Murder Mystery Dinner, October 31, at Aspen Glen Club
- Halloween Party, October 27, at DeBary Golf and Country Club
- Charity Classic Costume Party, October 26, at The Citrus Club
- Costume Party and Kids Zone Halloween Party, October 26, at East Lake Woodlands Country Club
- Spooktacular Pumpkin Painting and Hayride, October 26, at Haile Plantation Golf and Country Club
- Halloween Extravaganza, October 24, at Hunter’s Green Country Club
- Spooktacular, October 31, at Monarch Country Club
- Halloween Haunted House, October 30, at Queen’s Harbour Yacht and Country Club
- Halloween Spooktacular, October 30, at Tampa Palms Golf and Country Club
- Witch Wine is Which Dinner, October 31, at University Center Club at Florida State University
- Halloween Dinner, October 31, at University Club of Jacksonville
- Boo Brunch, October 28, at The Country Club of the South
- Haunted House, October 26; Halloween Couples Event, October 28, at Eagle’s Landing Country Club
- Halloween Spooktacular Kid’s Party, October 27, at Northwood Country Club
- Halloween Party, October 25, at Knollwood Country Club
- Halloween Boo Bash, October 26, at Skyline Club- Indianapolis
- Monster Mash, October 27, at The Metropolitan Club
- Ghosts and Giggles, October 27, at Nicklaus Golf Club at LionsGate
- Halloween Costume Breakfast, October 27, at Southern Trace Country Club
- Halloween Happy Hour, October 31, at Boston College Club
- Pumpkin Carving, October 23; and Halloween Party, October 27, at Ipswich Country Club
- Boo Bash, October 27, at The University of Massachusetts Club
- Kid’s Halloween Party, October 24/25; and Adult Halloween Party, October 26, at Oak Pointe Country Club
- Haunted House, October 30, at Canyon Gate Country Club
- Spooky Halloween Carnival, October 28, at The Carolina Club
- Halloween Hayride, October 26, at Country Club of Hilton Head
- Kids’ Halloween Party, October 26; and Fright Night, October 31, at Devils Ridge Golf Club
- Ladies-Only Halloween Bash, October 31, at Lochmere Golf Club
- Halloween Family Night, October 25, at The Piedmont Club
- Trick-or-Treat Brunch, October 28, at Hamlet Golf and Country Club
- Kids Halloween Party, October 25; and Adult Costume Party, October 30, at Dayton Racquet Club
- Kids Halloween Party, October 27, at Quail Hollow Country Club
- Fall Festival, October 27, at Diamond Run Golf Club
- Adult Halloween Party, October 26; and Spooky Couples Golf, October 27, at Hartefield National
- Boo Bash, October 26, at The Pyramid Club
- Halloween Guest Bartender, October 26; Sunday Boo Brunch, October 28; and Who’s Afraid of the Dark Beer Tasting, October 30, at Rivers Club
- Boo Brunch, October 28, at Treesdale Golf and Country Club
- Spooktacular, October 26, at Woodside Plantation Country Club
- “Mischief Night”, October 30, at The Capital City Club
- Costume Party, October 27, at The Golf Club at Indigo Run
- Halloween Carnival, October 31, at Bay Oaks Country Club
- Spooktacular Doubles, October 26, 2012; and Family Halloween Spookfest, October 28, 2012 at Canyon Creek Country Club
- Spooktacular Magic Show, October 31, at Club at Cimarron
- Halloween Fall Family Festival, October 28, at Club at Falcon Point
- Kids Club Halloween Howl, October 30, at The Clubs of Kingwood
- Halloween Party, October 28; and Costume Lunch, October 31, at The Downtown Club
- Crazy Costume Parents’ Night Out, October 26; and Character Brunch and Trick-or-Treating, October 27, at Fair Oaks Ranch Golf and Country Club
- Pizza/Pasta Buffet, Halloween Party and Haunted House, October 26, at Gleneagles Country Club
- Fright Fest, October 27; and Spooky Science Brunch, October 28, at Hackberry Creek Country Club
- Halloween Party, October 26, at Hearthstone Country Club
- WTA/MTA Halloween Race for the Cure Social, October 26; and Spooky Kooky Halloween, October 31, at Hollytree Country Club
- Halloween Scream Couples Tournament, October 28, at Lost Creek Country Club
- Boofet and Downtown Ghost Tour, October 26, at Plaza Club
- Boo Bash, October 26, at Shady Valley Golf Club
- “Frighty” Night , October 26, at Stonebriar Country Club
- SBWGA Boo Fest, October 31, at Stonebridge Ranch Country Club
- Young Executive Halloween Party, October 26, at Texas Tech Club
- HLGA Trick-or-Treat, Oct 30; and Family Night Halloween Spooktacular, October 28, at The Hills of Lakeway
- Costume Party, October 31, at Tower Club Dallas
- Kids’ Fright Night, October 30, at Timarron Country Club
- Halloween Carnival, October 28, at Trophy Club Country Club
- Eerie-sistable Halloween Party, October 29, at University of Texas Club
- Boo Bash, October 26, at Walnut Creek Country Club
- Charity Classic Boo Bash, October 27, at Wildflower Country Club
- Spooktacular Soiree, October 21, at Bluegrass Yacht and Country Club
- Kids Club Halloween Party, October 30, at Club LeConte
- Kids Halloween Bash, October 27, at Greenbrier Country Club
- Fight Night, October 27, at The Piedmont Club
- Halloween Parade, October 28, at River Creek Club
- Kids’ Halloween Party, October 24, at Stonehenge Golf and Country Club
- Kids Pumpkin Carving Night, October 19; Family Halloween Festival, October 28; Ladies Post-Season Halloween Orange Ball, October 30; and Halloween Happy Hour, October 31, at Canterwood Golf and Country Club
- Addams Family Pre-Theatre Dinner, October 31, at Columbia Tower Club