Thursday, October 17th
11:30 AM - Open networking
12 - 1 PM - Lunch and presentation
$17++ per Member | $22++ per guest
Everybody Sells...Even Technical People!
If you have technicians, customer service staff, receptionists, delivery drivers or people in your accounting department who work with or "touch" your clients, block this date on your calendar NOW!
In today's hi tech environment, its easy to forget that business is all about people. Think about the one bad experience with a restaurant staff member or a bad receptionist in your past. That type of customer interaction can end a business relationship quickly. Yet our service people don't think they're in sales! They don't know what the customer wants because they've never been trained. And when you stop and realize what the lifetime value of a client is, that kind of bad interaction can cost you and your business a lot of money.
Join with us on the 17th for an in depth look about what great customer service looks like and how you can affect and begin to change your corporate culture to make sales part of everyone's job in the future.
For reservations, please call 407-843-1080.