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Membership Team

Lori Becknell
Membership Director

214.212.6433

Nate Gumm
Director of Membership Sales & Marketing

972.342.3342

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Tennis Guide

(as of January 2018)

The following rules must be observed by Members and their guests at all times.

1. Court Reservations: The reservation system is a part of the By-Laws of the Clubs of Kingwood and shall be enforced as such. The reservation system is designed to be as fair to all Members as possible, allowing the largest possible number of Members to play at a given time. The reservation policy is subject to change as the needs of the facility change. All changes shall be published in the Club’s Monthly newsletter. (After shop hours and open court rules are part of the reservation system.)

2. Registration: All Members and their guests are required to register prior to play. Members shall register in the Pro Shop, when it is open. Failure to register means the court may be reassigned through the Pro Shop.

3. Members can reserve courts a maximum of two days in advance, starting at 8:00 a.m. For court reservation purposes, peak hours are defined as 9:00 a.m.-12:00 p.m. 

4. When reserving a court during peak hours, the limit is one court per person (also see item on pre-reserved courts). Being allowed to book two courts at a time, is not a common practice among private clubs. During non-peak hours, for now, booking up to two courts per individual will continue to be the practice.

5. All reservations for courts made between 8:00-8:30 a.m. must be made by phone. No walk up reservations will be taken until after 8:30 a.m. These phone reservations are limited to one court per call, i.e. no group calls accepted.

6. When making phone reservations between 8:00-8:30 a.m., please note the following: a. When the Pro Shop is closed, the voice mail system is turned on, and the phone in the shop does not ring. The voice mail system will be turned off at 8:00 a.m. (based upon Pro Shop computer clock time, which should be consistent with Internet time.) b. The phone system has been updated to accept and hold multiple calls (like a queue). c. When you dial in, 1. If you get a ringing signal, hold on until your call is answered by the desk staff person. Calls will be answered in the order they are received. 2. If you get a busy signal, it means the call queue is full, so hang up and redial. 3. If you get the voice mail, it means the voice mail has not been turned off, so hang up and redial beginning at 8:00 a.m. Courts may not be reserved on voice mail.

7. It is important to maximize the efficiency and minimize wait time of the phone reservation system for members during the 8:00-8:30 a.m. reservation period. To accomplish that, callers may request a general location, for example “in the back”, but courts will be assigned based upon availability. The Pro Shop staff will not spend time negotiating court selections.

8. Currently, players may book a court starting at any time the court is available, for example 9:30 -11:00 a.m. During peak hours, we are changing our reservations to a system called “Block Times.” This approach should improve court utilization for members. The “Block Times” used for reservations will be:

  • 9:00–10:30 a.m.
  • 10:30 a.m.–12:00 p.m.
  • 12:00 p.m. to closing – Open reservation times, Block Times will not be used.

Note: Reservations may be made for times prior to 9:00 a.m., but the reservation may not extend into the 9:00 a.m. Block Time (example: 8:00-9:30). A 9:00 reservation may begin at 8:30 and a 10:30 reservation may be extended to 12:30.

9. On the day of play, players on a court may call the Pro Shop between 10:15-10:30 to request an extension of the reservation on the court they are on up to 2 hours total which is 11:00. Anyone else may reserve that court beginning at 11:00 up to 2 hours. Starting at 10:30, anyone who had played wanting to continue play may call to book another court if it is available at 10:30 or 11:00.

10.Courts pre-reserved by the Pro Shop for lessons, league play, team drills with pros, and other sanctioned activities/programs will not necessarily follow the block times, but will be reserved based upon the activity requirements. (Note: If you have a question about team drills with our Staff Tennis Professionals, a special activity, or program, you should contact the Pro Shop.)

11. Courts that are open and not booked during a Block Time may be used for play by checking in with the Pro Shop and confirming availability. Players may start earlier or extend later than a Block Time, if their court is available and/or without a reservation.

12. Names of all players on a court must be provided at check-in. At least one person from the court must check-in with the Pro Shop and confirm players’ names. * a. In personal check-in is strongly preferred. b. However, initially, check-in by phone will be accepted. c. Check-in is required whenever the Pro Shop is open and includes play on open courts and Challenge Courts. d. For league matches with external clubs, names of visiting players are not required. * Note: Checking in with the Pro Shop is actually a policy that has been in place for a long time, but a decision was made to defer enforcement. Having players’ names is good for both safety and business reasons.

13. If no player checks in with the Pro Shop within 15 min. of the scheduled start time, the court will be assumed to be open and may be reassigned.

14. When a court that was reserved is not going to be used, members are required to call the Pro Shop and cancel the booking. The Pro Shop maintains a court waiting list, so cancellations should be made as early as possible. After the shop closes, members should call and leave a message. Members, who fail to cancel unused courts during peak hours, may lose the court and have a $10 (including tax) fine charged to their account.

15. League teams shall have no more than two courts pre-booked from 9:00-10:30 a.m.  HLTA team captains may book a third court on the day of a league match at 10:30 by coming to the Pro Shop to check availability of an open court and making the reservation. In USTA League formats that require five lines each week, a third court may be pre-booked starting at 10:30 a.m. only. When a team playing a league match completes play early, please notify the Pro Shop so that their court can be reassigned to other players who may be waiting for a court. To be a member of a team at Kingwood Country Club, you must be an active member with tennis privileges.

16. Guests (Nonmembers): All Guests must be accompanied by a current Club Member. Members are responsible for the conduct of their Guests. All Guests must be registered in the pro shop prior to play and charged the applicable Guest Fee ($5 per Guest). 

  • Guests are limited to one (1) visit per month and a total of 6 (six) visits per year.
  • If Members does not register Guest prior to play, the guest fee will be increased to $10.
  • Contact the Director of Tennis for “house guest policy” for out of town family / guest.

17. Conduct: Courtesy and consideration should be observed at all times, Colonel Powell’s "The Code" shall be used as a basis for "tennis ethics" and interpretations not covered by USTA rules. Foul language and unsportsmanlike conduct are forbidden. Children are expected not to disturb or disrupt play; any children doing so will be asked to leave the facility.

18. Dress: Proper tennis attire is to be worn at all times. Tennis shoes and shirts are necessary at all times. Cut-offs, track shoes and swimsuits are not acceptable. Men shall be required to wear shirts with sleeves.

19. Shop Hours: The Pro Shop hours shall be set up by the Director of Tennis. Any changes shall be published in the Club’s Monthly newsletter.

20. Tournaments: Any special activities scheduled for the tennis facility must be done so with the permission and under the direction of the Director of Tennis. Any and all associations formed at the Clubs of Kingwood shall be required to purchase their tournament prizes through their respective resident professionals.

21. Damage: Any damage caused to part of the tennis facility is the financial responsibility of the Member whose membership number is used by the person causing the damage.

22. Food and Beverage: No food, beverage or smoking shall be permitted on the courts. No food or beverage can be consumed on the Club premises unless purchased through the Club.

23. Membership Cards: Members must show their membership card when making charges to their account, or may be asked to show it for purposes of identification. All rules of the Clubs of Kingwood apply to the tennis facility. Enforcement of any of the above By-Laws rests with the Director of Tennis or his appointed staff. Infractions of the above rules shall result in warnings, followed by fines. Repeated violations of any rules will result in loss of membership.