Our People

Patrick Ellis

Role: General Manager
Serving Since: 2014
Phone Number: 301.774.7700
Email Patrick Ellis

Patrick began his career working for Knightsbridge Restaurant Group in Washington, DC where he spent about seven years working through and opening several different concepts. He then moved on to work at Charlie Palmer Steak in DC alongside celebrity chef Bryan Voltaggio. Being an avid golfer, Patrick made the move from fine dining restaurants to the private club business. After spending two years at TPC Potomac at Avenel Farms learning the club business, he then moved on to Argyle Country Club. After roughly a year at Argyle, Patrick made the move to ClubCorp in 2014. He helped oversee a multimillion dollar renovation of the Tower Club in Tysons, VA. 

Patrick grew up in the Olney area and moved back a few years ago. In 2017, He married to his wife, Heather and they currently reside a short walk from Norbeck. 

Stephen Reeves, PGA

Role: Membership Director
Serving Since: 2017
Phone Number: 301.774.7700 x:258

Originally from London, England, Steve Reeves came to the United States in the early 1980’s. He worked in Washington DC at the British Embassy, New Zealand Embassy and International Monetary Fund before getting into the golf industry after marrying his wife Janet. With help from Bill Strausbaugh Jr. PGA at Columbia Country Club, Chevy Chase, MD., Steve started his golf career as an Assistant Golf Professional at the Suburban Club of Baltimore County in Pikesville, MD, then moved as an Assistant Golf Professional to Woodmont Country Club in Rockville, MD.
Steve’s first Head Golf Professional appointment during his 25 year tenure within the PGA was at River Downs Golf Club in Finksburg, MD where he eventually went on to be the General Manager/Director of Golf. He has also held Head Professional positions at The Links at Gettysburg in Gettysburg, PA and Ocean Pines Yacht and Country Club in Ocean Pines, MD. Steve has had a diverse golf career. Other positions he has had include being a Golf Talk Radio Show Host on the weekly show ‘Golf Line’ which was on WLG Radio in Baltimore. Steve interviewed many local and national golf personalities including Ken Venturi and Stuart Appleby. Steve also was the National Accounts Manager for STX Putters and the National Distributor for Australian golf club manufacturer Prosimmon.

Kelly Robertson

Role: Member Relations Director
Serving Since: 2013
Phone Number: 301.774.7700

Kelly joins the Norbeck Team from Chantilly National Golf & Country Club where she has worked the last year and a half as the Member Relations Director and was promoted to the Mid-Atlantic South Field Specialist in 2017. Before Chantilly National, Kelly worked at Piedmont Club in Haymarket, Virginia as the Membership Director.  Kelly worked several years at Stonewall Golf Club, throughout her years there she played a key part in many different roles, as she was eager to learn about the many facets of the golf industry.  During her down time, she enjoys skiing with her husband in Snowshoe, WV and exploring the local wineries.  

Cassandra Centers

Role: Private Events Director
Serving Since: 1998

Cassandra has worked with ClubCorp since August 1998. After a brief stay at The Tower Club Tysons Corner, she moved to The Club at Franklin Square, which soon became The City Club of Washington.

She has worked as a Banquet Server, Banquet Captain, Bar Manager, Food and Beverage Manager and now, Private Events Director for the past 8 years.

She graduated with a Hospitality Management degree from Penn State, and currently resides in Columbia, MD with her daughter, Isabel. 

Whether you are planning a small intimate meeting, a large wedding, or anything in between, Cassandra is here to help.

Please feel free to contact Cassandra with all of your private event needs. 

Email Cassandra at cassandra.centers@clubcorp.com

Mike Barillo

Role: Director of Golf, PGA
Serving Since: 2017
Phone Number: 301.774.7700

Mike Barillo is an accomplished PGA professional who began his career at Congressional Country Club in Bethesda, Maryland after receiving his Bachelor’s degree in Marketing with a Professional Golf Management (PGM) certification from Ferris State University. Mike worked for more than 10 years at Congressional, first as an intern and subsequently as First Assistant Professional and later Director of Instruction.

Mike was also Head Professional and Director of Golf at Argyle Country Club in Silver Spring, Maryland for 18 years. At Argyle, he built a highly successful junior golf program and coached both the number one junior boy and number one junior girl in the world. He is a well-known instructor to players of all levels – from PGA and web.com tour players to championship women’s State Teams and recreational golfers.

As Director of Golf in the Club Corp family of clubs, Mike led the golf operation for 2 two years at the River Creek Club in Leesburg, VA and is now pleased to be the head of golf operations at Norbeck Country Club in Rockville, MD. Mike has qualified for and played in 3 PGA Tour events and has won multiple Mid-Atlantic PGA events.

Kevin Cretella

Role: Director of Tennis
Serving Since: 2019

Kevin Cretella is an experienced USPTR professional who grew up in Woodbridge, VA. Kevin joins our team from Fawn Lake Country Club in Fredericksburg, VA, where he was Director of Tennis for the past two years. During his time managing FLCC tennis, he significantly grew the program through creative programming and social media marketing, as well as making and maintaining strong connections throughout the surrounding area. 

Kevin played Division I Tennis at James Madison University, where he majored in Kinesiology, with a concentration in Sports Management and a minor in Business Management. Upon graduating, Kevin spent ten years working with some of the biggest names in the tennis industry, such as IMG Bollettieri and Cliff Drysdale Tennis, in tennis hotbeds like Miami and the Hamptons. While in Miami, Kevin coached French ATP World Tour player Arthur Surreaux to a career-high singles ranking of 552.

Kevin is an outstanding technical instructor who employs a feel-based approach in his teaching methods. His energy and passion for the game are inspirational to his members and co-workers alike. Nothing gives him greater pleasure than to help fulfill the potential of those around him, both on and off the tennis court. Kevin is excited to join the Club Corp family and embraces the opportunity to lead our tennis program here at Norbeck Country Club.

Jay Nalls

Role: Superintendent
Serving Since: 1989

Locally born, Jay Nalls grew up in Rockville, Maryland.  He began working at Norbeck Country Club in 1989 in the golf maintenance department after school and over the summer.  Jay came back seasonally until he was able to secure the position of foreman, then assistant superintendent.

Jay attended the University of Maryland studying golf course agronomy and received the Outstanding Senior award from the College of Agriculture and National Resources of the University of Maryland.  During university, Jay worked at Montgomery Country Club for about nine months and returned to his "home away from home" at Norbeck in the early spring of 2000. 

As superintendent, Jay also worked for nine years as the Government Relations Director for the Mid-Atlantic Association of Golf Course Superintendents.  In 2012, Jay received the Excellence in Government Relations award from the Golf Course Superintendents Association of America.  Receiving this award in front of thousands of his peers will always be a memorable experience.

Jay is excited to see the positive changes ClubCorp is bringing to Norbeck.  He looks forward to strengthening relationships with our current members, and building new relationships with all the new members to come!

Lorraine Lippman

Role: Office Administrator
Serving Since: 2016
Phone Number: 301.774.7700

Robert Passaglia

Role: Executive Chef
Serving Since: 2014
Phone Number: 301.774.7700 x 248

Chef Rob comes from the “City with Big Shoulders” (Chicago) and brings a wealth of experience (37 years) with him. Chef Rob has worked at numerous clubs as Executive Chef, including Inverness, Chandlers and Ruffled Feathers. He was corporate chef for Ala Carte Entertainment and spent the last four years at Chantilly National, Rolling Green and River Creek – all ClubCorp facilities. Lastly, in 2012 Chef Rob traveled with Taylor Swift on tour providing the culinary services for her entourage.

Kaley Berry

Role: Service Director
Serving Since: 2019

Kaley joins the Norbeck team from Florida where she has spent the past seven years working in various private clubs and esteemed locations. Kaley got her start at Boca West Country Club. Most recently, Kaley joins us Mystic Dunes Resort and Golf Club (a ClubCorp Management property) where she had the privilege of overseeing multiple food and beverage outlets and hosted the Diamond Resorts Tournament of Champions four years in a row. Recently married, Kaley enjoys reading and relaxing with her husband and two adorable dogs in her spare time.